How do I set Voicemail on an Iridium Satphone

Thursday, February 06, 2014
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First, let’s think about the cost involved. If you give out your Iridium voice number beginning with 8816, your friends and colleagues calling that number are going to pay their local long distance carrier for an international satellite phone call. This can range from $2.00 per minute to more than $5.00 per minute – even if they just leave you a voice message. They also have to make a note of your 8816 number and go through the procedures for placing an international call from their phone. Secondly, when you utilize your Iridium phone to check your voicemail, you are going to pay your agreed to voice rate for every minute you are connected over the satellite checking your messages. The team at Satellite Phone Solutions has two recommended options to minimize the expense and aggravation involved in this procedure.

Option One – Have the office or your friends send you a text message with the message or asking you to call. This incoming message is free of charge to the sending party and to you if they use the form located on our home page www.satellitephonesolutions.com – right hand side halfway down. Once you receive your text/sms message you can reply to the message for $0.50 per text or call them back at your agreed to voice rate.

Option Two – Since you are going to be using satellite phone airtime anyway to check your Iridium voicemail, why not just use your existing voicemail service from your home phone or cell phone. These services all have remote access, where you just dial the number, interrupt the greeting by entering * or # and then enter your password. You can change the recorded message if you wish – or just leave it the same. Your friends or colleagues do not have to learn a new phone number or dialing procedure – they just call you and leave a message. You do not have to set up voicemail on your satellite phone and follow seven steps (see below) to check your messages.

Option Three – If you are going to stick with Iridium voicemail, please print and follow these instructions …..

First – Check/reprogram the voicemail retrieval number

1.Press "Menu" key.
2. Scroll to "Voicemail" and press "Select."
3. Scroll to "Voicemail Settings" and press "Select."
4. Scroll to "Voicemail Number" and press "OK."
5. Select “Number."
6. Type in +881662990000 and press "Save."
7. Press “Back” until home screen is reached.

Second - How to check voicemail

1.Press ‘Menu’ key.
2. Select “Voicemail.”
3. Select “Call Voicemail.”
4. The phone will call voicemail.
5. The voicemail system will ask you to enter the satellite phone number; type in the complete number starting with 8816.
6. The voicemail greeting will being playing.
5. Interrupt the voicemail greeting with '"*"
6. You will then be prompted to enter the PIN code. The default PIN code is the last 7 digits of the satellite number. (Sometimes the password gets changed to 9999, 1111, or 1234)
7. You will now have access to the VM inbox.
8. Follow the system prompts as you listen to your voicemail messages.

Third - How to check Iridium voicemail from a landline

1. Call the Iridium Messaging Center at 011 8816 6299 0000 or dial the Iridium mobile number from any landline. Note: this is an expensive call.
2. When prompted enter in the full 12 digit service number (i.e 8816 XXX XXXXX).
3. You will be prompted to leave a message, interrupt this message by pressing the "*" key.
3. Enter your password when prompted; the default password is the last 7 digits of your Iridium service number.
7. Follow the system prompts as you listen to your voicemail messages.

Have a question - give us a call at 561-300-6580 - Jon Klein - SPS

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